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Customers cannot self-serve

Customer Portals

Give customers a place to see their own data, documents and requests.

Give customers a place to see their own data, documents and requests.

We start by writing down the current process, then design the smallest system that removes the bottleneck. Nothing is built until the outcome is agreed in writing.

Outcomes

  • Fewer manual steps
  • One source of truth
  • Reporting that matches reality

Typical stack

  • Laravel 12
  • MySQL
  • Redis
  • Tailwind CSS